Did you have a good experience with us?
They do not return phone calls. Dropped off two watches and a ring. Two watches need batteries and the ring needed a sizer. After waiting couple weeks decided to go in to find out status. Nothing has been done. Told I would receive a call when ready. Never received call. After stopping in several times…. Was told waiting on “jeweler” or “owner” to look at watches. ring was returned as it was stated they could not add a Sizer due to size of band. Another week or so goes by… I stopped and picked up one watch, again no phone call that it was ready,. After several days stopped in to check on watch. Was told they could not get the back put back on the watch. I decided to take the watch and leave. Will not do business at this location again. Also know that this has happened to another individual.
Wonderful local jewelry business on the historic Taylorville Square. I knew what kind of necklace I wanted to buy as a gift and although they didn’t have it in the case, Heidi took the time to show me numerous different options until we found exactly what I wanted. Her follow-up communication was timely and just as promised! I can’t wait to see how my wife reacts when I surprise her with this beautiful necklace from Anderson’s! Walked in a customer, walked out a fan!
The owners were amazing in helping work out a small issue. Very responsive and customer oriented. It is so very nice to have a great jewelry store local that truly cares about quality and the customer.
They were very helpful and went above and beyond expectations to make sure we had the ring we hoped for ahead of the normal scheduled time. Very compassionate service.